Privacy policy
NSPSTT operates https://www.nspstt.com and provides an online store for physical apparel products. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or use our services.
Information we collect
Contact information, such as name, email address, phone number, billing address, and shipping address.
Order information, such as purchased items, size/color selections, payment confirmation, shipping method, and tracking details.
Customer support information, such as messages, photos you choose to send for quality or fit support, and order-related notes.
Device and usage information, such as browser type, IP address, pages viewed, cookies, and similar technologies.
How we use information
To process orders, payments, shipping, returns, refunds, and customer support requests.
To provide size, product, shipping, and order assistance.
To prevent fraud, secure the website, and comply with legal or tax obligations.
To improve our website, products, and customer experience.
To send service messages and, where permitted, marketing messages that customers can opt out of.
Payments and service providers
Checkout is hosted through Shopify and payment service providers. We do not store full credit card numbers on our own servers. We may share order and customer information with service providers that help us operate the store, including payment processing, shipping, fraud prevention, analytics, email, and customer support providers.
Cookies
We use cookies and similar technologies to operate the website, remember cart activity, analyze site performance, and support advertising or measurement where permitted. You can manage cookies through your browser settings.
Retention and security
We keep personal information only as long as needed for orders, support, legal, tax, fraud-prevention, and business record purposes. We use reasonable safeguards, but no online system is completely secure.
Your choices
Depending on your location, you may request access, correction, deletion, portability, or opt-out of certain uses of your personal information. We may need to verify your identity before completing a request.
Contact
For privacy questions or requests, contact us at nspsttservice@outlook.com, call +86 17767093680, or write to 135 Connaught Road West, Industrial Building, Hong Kong.